Legal Information, Privacy, and Compliance

At ValenPay, we are committed to operating with transparency, compliance, and the highest standards of security. This section outlines how we collect and protect data, the rules governing the use of our services, and the industry standards we uphold to ensure safe, reliable payment processing for all merchants.

Privacy Policy

Protecting your privacy is one of our top priorities.

  • Data Collection: We collect only the information necessary to set up and maintain your merchant account
  • Data Usage: Information is used exclusively to provide services and ensure compliance
  • Third Parties: We never sell personal or business data
  • Data Rights: You may request access, correction, or deletion of your data
  • Retention Policy: Transaction records are securely stored as required

Terms of Service

By creating and using a ValenPay merchant account, you agree to our Terms of Service.

  • Merchant Obligations: Provide accurate business information
  • Prohibited Activities: Illegal goods and services are not permitted
  • Billing & Fees: Clear interchange-plus pricing model
  • Termination: Accounts may be closed for fraud or violations
  • Dispute Resolution: Handled in accordance with U.S. law

Compliance & Security

We maintain the highest security and compliance standards.

  • PCI-DSS Compliance: Fully certified for secure handling
  • Encryption & Tokenization: End-to-end security measures
  • Fraud Prevention: Advanced monitoring systems
  • Regulatory Compliance: U.S. federal and state standards
  • Audit & Monitoring: Regular third-party security audits

ValenPay is more than a payment processor—we are a compliance-driven partner. By choosing us, you can be confident that your transactions are secure, your data is protected, and your business is supported by industry-best legal and regulatory practices. If you have questions about our legal policies, compliance standards, or security practices, please contact us—we'll be happy to provide further details.